This Privacy Policy governs the manner in which EDTracker Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the www.edtracker.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by EDTracker Ltd.

Personal Information - We collect personal identification information from Users for the purpose of processing your order. During the checkout process, a User will be asked for their name, email address, invoice and delivery address. A User may visit our Site anonymously - the information is only required in order to process an order for an EDTracker product.

What we collect On what grounds Why we collect it
Name, Address (Invoice & Delivery), Email Address Contractual We need these details in order to sell you a product, process the financial transaction(s) and arrange delivery of your product to you. We use your email address to send you updates on the progress of your order.
Login credentials Contractual

Your login details are used to secure your account, through which you purchase items from us.

IP address, HTTP browser headers, HTTP session cookies Legitimate Interest

Our website software records a number of non-personally identifying information from your web browser in order to support security investigations and provide us an insight into the visitors to our website, allowing us to understand our typical customer profile. This process is typical for an online business.

Non-personal identification information - We may collect non-personal identification information about a User whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about the User's means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Cookies - Our Site may use "cookies" to enhance a User's experience. A User's web browser places cookies on their hard drive for record-keeping purposes and to allow the website to track visits from them, and details about previous orders. The User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Use of collected information
EDTracker Ltd collects and uses Users personal information for the following purposes:

  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with any outside/third parties.
  • To send emails
    The email address a user provides for order processing will only be used to send information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. We do NOT send marketing or any other unsolicited communications to the email addresses provided (although we may use the email addresses to contact previous customers if we have a need to disseminate critical information). We do NOT pass your details on to ANY third party.

Data Protection - We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Data Retention - we retain records of all contractual transactions for a period of 6 years, as required of us by law. User website accounts are retained for as long as the User maintains them. A User may delete his website account at any time. Additionally, we reserve the right to delete a website account if it is inactive for a period of 2 years or more.

Your right to erasure - if at any time you wish us to remove your personal information from our records, you can request this via the contact form. We will delete your website account and related orders from the website. Please note we will retain copies of invoices for our financial records, as required of us by law for the required period (currently 6 years).

Warranties - The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability - The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Severability - Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws - Use of this website shall in all respects be governed by the laws of the United Kingdom, regardless of the laws that might be applicable under principles of conflicts of law.

External links - External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Changes to Policy - EDTracker Ltd has the discretion to update this privacy policy at any time. When we do, we revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes, to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms - By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us - If you have any questions about this Policy, the practices of this site, or your dealings with this site, please contact using the Contact Form on the top menu of the site.

Last Updated : 23rd May 2018